Resources for patients and caregivers

Resources for patients and caregivers

The resource center provides educational information to help you navigate your treatment journey. Explore the tabs below to find local support resources, insurance coverage information, and helpful guides and downloads.

Find Lifestyle and Caregiving Support Near You

Patient Resource Connections can help you find transportation, medical services, care at home, and other local healthcare-related resources. Visit the link below to start your search of resources available in your area.

This site is operated by a third-party and is not affiliated with Bristol Myers Squibb.

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We understand that healthcare coverage can be confusing and costly. Your doctor’s office plays a key role in the coverage process, but we can help too.

Understanding Your Insurance Plan

BMS Access Support® can conduct a Benefits Review. This will typically help determine what is covered by your insurance plan, whether there are any restrictions, and how much money you may have to pay to get your medication (out-of-pocket expenses). A Benefits Review will identify whether you need a Prior Authorization.

Understanding Insurance Procedures

BMS Access Support can help with Prior Authorizations and Claims Appeals.

  • Prior Authorizations
    A Prior Authorization (PA) is a verification from your doctor that states that your medication is medically necessary. Your insurance company may require a PA before they will cover certain medications. BMS Access Support can provide information about this requirement. A PA is not necessary in all cases.
  • Claims Appeals
    Almost all health insurers have a special process to appeal a coverage decision. BMS Access Support can provide information about this process. In this case, you and/or your doctor would prepare paperwork to support the appeal.

Looking for insurance information or answers to common coverage questions?

The following videos may help answer questions related to accessing your prescribed BMS medication.

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What is Health Insurance?

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What is an Explanation of Benefits (EOB)?

What is Health Insurance?

We know that healthcare coverage can be confusing. By watching this video overview of some common health insurance terms, you may better understand your coverage and the options available.

What is an Explanation of Benefits (EOB)?

If this is not a bill, then what is it? Watch this video and get a better understanding of that Explanation of Benefits (EOB).

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Looking for more information on healthcare coverage?

Looking for more information on healthcare coverage?

Explore our helpful guides

Find downloadable patient resources and healthcare guides that can help support your treatment journey.

Patient Resources

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Patient Brochure

See how BMS Access Support® may be able to help with the access and reimbursement process.

See how BMS Access Support may be able to help with the access and reimbursement process.

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Insurance Coverage Journey Map

Get a step-by-step process map to help understand the patient reimbursement journey.

Get a step-by-step process map to help understand the patient reimbursement journey.

Healthcare Guides

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Patient Authorization and Agreement Form

Patient Authorization and Agreement Form

If your provider has initiated your enrollment into BMS Access Support®, you can electronically sign your Patient Authorization and Agreement form.